Product Training

Data Analyst and Data Science

DSDA 11.0

ModulesType
Advance Excel 11.0Essential
SQL 11.0Essential
Power BI 11.0Essential
Tableau 11.0Essential
Python 11.0Essential
Data analysis and Statistics 11.0Essential
Machine Learning 11.0Essential
Agentic AI 11.0Essential
Prompt Engineering 11.0Digital Learning

DA 12.0

ModulesType
Advance Excel 12.0Essential
SQL 12.0Essential
Power BI 12.0Essential
Tableau 12.0Essential
Python 12.0Essential
Data analysis and Statistics 12.0Essential
Prompt Engineering 12.0Essential
Zapier 12.0Essential
Make 12.0Essential
N8N 12.0Essential
RAG & MCP 12.0Essential

Old Modules from DSDA 11.0

New Modules Added

Automation

Scenerio 

Every evening, the counsellor counts calls made, walk-ins, demos, and admissions.

Fill the excel sheet or send data over mail as the day end to the Manager.

Repeatative Task

You fill the data into Sheet.

A Tool at 7 pm

Send a Email to Manager.

Automation means making software do your repetitive work for you, automatically, without you doing it again and again.

Automation Tools

Zapier

Make

n8n

Automation Tools

Tools that automate Your process or repeatative Work.

Technical Definiation :
Automation tools are software that connect your everyday apps, like Gmail, WhatsApp, and Google Sheets, so work moves between them automatically.

From Automation to Smart AI Assistant: RAG

Automation

“On your first day, you were given a script: if a student asks X, say Y. You followed it exactly.

That’s automation.

It works, but only for situations in the script.”

Limitations

Then a parent asked something not in the script.

A day-1 counsellor gets stuck.

That’s where automation stops.

Refer Document and Policies

You studied Polices, SOP, documents etc.

So now before answering you first remember what is given in the document and then answer it.

Automation Tool

Follows a fixed checklist or rules

Handles only expected situations.

When this happens Do that

 

Limitations

Automation Get Stuck when it is trying to do something which is not defined in the rule.

Automation Can't think.

 

Refer Document and Policies

So we  our Automatin tool will look up in the Policies, documents, company SOP , before answering the question.

 

The Moment Automation Tool start looking into the documents first and then answering it, it become Smart AI Assistant.

 

Now Our automation tool is ready to handle questions that are outside rules or checklist.

 

 

From Automation to Smart AI Assistant: RAG

Full Form of RAG is Reterival Auguemented Generation

Retrival 

Find the information

Augmented

Add it to the question

Generation

Generate Answer

RAG (Retrieval-Augmented Generation) is a method where the AI first finds the right information from company documents, adds it to the question, and then generates the answer.

From Smart Assistant to AI Agent: MCP

Trained Counsellor: Knows the Answers

You can answer any question using the policies, fee sheet, and course handbook.

Limitation

A student says, “I want to book a demo for Saturday.” You know the answer, but you don’t have booking access, so you have to ask someone else to do it.

After Getting System Access

You get a Pulse login, demo booking access, and payment link access. Now you answer and complete the task yourself.

 

That’s an Agent.

Smart AI Assistant

Answers questions by looking up company documents (RAG).

Limitation

Can tell but can’t do. It can explain the EMI or the demo timings, but can’t book an appointment or update a record. Knows, but can’t act.

With Access to Company Systems

We connect the assistant to company tools: booking, CRM, calculators. Now it answers, decides what needs to be done, and does it.

The Smart AI Assistant becomes an AI Agent.

So how do we connect the assistant to company systems safely? That connection has a name:

MCP.

MCP

MCP full form is Model Context Protocol

Model

Smart AI Assistant

Context

The tools and information the AI needs to do the job

Protocol

A standard set of rules for connecting them

Heading

How to Access ADD ON Modules

How to Access ADD ON Modules

How to Access ADD ON Modules

How to Access ADD ON Modules

Product Training-Data Analyst and Data Science

By Content ITV

Product Training-Data Analyst and Data Science

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